Desde luego que todas las compañías de cruceros están estos días bastante preocupadas con el accidente del Costa Concordia. Me acaban de enviar un mail expresando su consternación con el suceso del Costa Concordia, y explicando las estrictas normas de seguridad que aplica la Holland America Line. A seis días de iniciar el viaje para embarcar en Singapur lo que verdaderamente me preocupa es que todos los vuelos salgan en hora y no nos pierdan el equipaje, y no la seguridad en el barco. Aunque supongo que que el día del embarque se ponga mucho énfasis en el simulacro de evacuación, y es probable que los simulacros que efectúa la tripulación periódicamente los hagan mucho más visibles de cara a tranquilizar al pasaje. Ya veremos cómo se desarrolla.
Este es el mail que me han enviado:
Dear Mariner:
I have heard from many of you over the past weeks expressing your sorrow over the grounding of the Costa Concordia earlier this month, and raising understandable questions in the wake of that incident. I write to address your concerns.
Like you, all of us at Holland America Line have been stunned and deeply saddened by this devastating incident. We are keeping in our thoughts and prayers all those who were onboard as well as those who lost loved ones.
As I have watched the news unfold, I naturally have reflected on our commitment each and every day to ensure the safety of our guests and crew. You entrust us with your safety. We take that responsibility very seriously. Holland America Line has nearly 140 years of operating at the highest levels of safety. We are building the record our successors will have to meet 140 years from today.
As a guest, you experience our commitment during the mandatory passenger emergency drills that take place prior to sailing. The drills are a public example of our daily focus on safety and security. Every aspect of our planning and operations takes place with safety in mind.
I am joined by a solid team of professionals who understand the critical importance of safety, many of whom have long careers at sea, whether on cruise ships, commercial ships or serving in the Coast Guard, Navy or other professional maritime organizations. Among them is Captain Cees Deelstra, our Vice President, Nautical Operations, who started his forty-year career with Holland America Line as a cadet, ultimately attaining his own command as a master before accepting a position shoreside to oversee the safe operations of our fleet. Similarly, Captain William Morani, our Vice President, Safety, Environment and Health, served for twenty-five years in the U.S. Coast Guard Marine Safety Program before joining Holland America Line. All of our captains have spent decades at sea and all have a solid record of safely sailing passenger vessels. Most have spent their career with Holland America Line.
All shipboard personnel undergo comprehensive regular safety training. This includes live onboard training, computer based courses and state of the art simulator training. We hold regular shoreside conferences for senior officers to discuss safety and other critical issues, the last as recent as October 2011. All crew participate in regular drills to ensure they know what their role is in the event of an emergency. We also drill our shoreside response team so that we are always prepared, including a simulated mass rescue exercise with the U.S. Coast Guard in Alaska.
You also need not rely solely on my word for all of this. Like every passenger vessel, each ship in our fleet undergoes mandatory inspections by Lloyds, our classification society, as well as by the Netherlands (our flag state), by the U.S. Coast Guard, and by other regulatory authorities based in the countries we visit.
Incidents such as the recent tragedy are a rare occurrence. I and the other sixteen thousand women and men of Holland America Line are committed to the safe passage of our ships, so that you can focus on the reason you came onboard. We look forward to welcoming you soon.